A CRM built from the ground up for B2B & B2C eCommerce
Customer retention is the name of the game.
Traditional CRM can’t keep up.
Track . Segment . Act
One-on-one, no sales,
your needs only
Track Customers & Sales reps
One place for all of your customers profiles, their activities with sales reps and orders with real-time sync from Shopify, BigCommerce and WooCommerce.
Act to boost Sales
Automate your customers (B2B & B2C) journey using both email sequences and/or follow-up tasks for your sales reps, and keep the customer relation strong.
Built-in retention scenarios
For Inactive customers, Due Refills, New customers, Loyal customers, Purchase feedback, Upgrades, new products and more.
What you can do with Revamp CRM
- 360 Customer Profile
- Easily Segment like a Pro
- Manage your follow-up Tasks
- Tag-based Segments
- Instant Search & Quick Actions
Real-time sync from Shopify, BigCommerce & WooCommerce. Import customers from 80+ apps. Fast search using 60+ conditions
See orders and customer info synced from Shopify, BigCommerce & WooCommerce.
Add tasks, files, tags and notes. Send & receive emails.
Use our pre-built segments, or create your own.
Export to CSV or sync directly to Mailchimp.
A single view for all of your team’s tasks. Easily postpone,
reassign, add notes or mark as complete.
Track revenue based on a customer tag or order tag.
For example, ‘wholesale’, ‘VIP’ or a sales rep name.
Search in everything even notes and tags.
Accessible quick actions to use every day.
The CRM You Can Trust
It completely integrates with our eCommerce platform, BigCommerce and makes for ease of tracking our customers and sales data. Best CRM for eCommerce that we have found.
I like the fact that everything is in one place and is easy to see everything and is easy to use. This makes it fast and easy to be able to go in whenever you want and look at things such as sales history, email marketing, etc.
Links directly with email, tracks progress of both sales, and employees. Keeping daily tasks and goals on the CRM is extremely helpful in completing the tasks without anything falling in between the cracks or gets pushed to the side.
Revamp is cost effective and an excellent resource which allows me a call back feature and a way to group and manage my contacts. It has all of the fields I need to manage my business.
I just posting this review to give feedback on the customer service I experienced. The revamp team were great and very helpful. With their help I was able to get the functions working I needed and I can concentrate on applying this to my business.
Great value for price point. A lot of amazing functionality and features that would only be available in a more expensive CRM. It works well for our company on the B2B-side, although it seems to be well built for our B2C customers & transactions as well. The segments and automations are great!!