LiveChat Integration with Revamp CRM  

LiveChat integration, a smooth process for adding chats into your Revamp CRM

LiveChat Integration Details

This app can be connected to any Revamp account, regardless of subscription. You’ll need to have admin privileges in Revamp to complete app installation.

 

How does the LiveChat integration work?

Connecting Revamp to UserLike will provide one-way sync of your support tickets into Revamp. The tickets will be displayed in your Account. 

1. Create a Contact in Revamp CRM with a tag ‘LiveChat’

  1. You can optionally create a dynamic segment for all contacts with ‘LiveChat’ tag
  2. Furthermore, automation can run on this segment to create a follow-up task.

For additional info refer to support article.

 

How LiveChat Integration works through Zapier, when a new customer is created

You can configure Zapier to:

 

  1. Create a Contact in Revamp CRM with a tag ‘LiveChat’
    1. You can optionally create a dynamic segment for all contacts with ‘LiveChat’ tag
    2. Furthermore, automation can run on this segment to create a follow-up task.
  2. Create a Deal, based on your business model. As a result, each new customer could be treated as a deal.
  3. Create a Task and assign to the team member of your choice. Therefore, you can do your further follow-up.

What You Need

  • LiveChat account
  • Revamp CRM account

About LiveChat

  • LiveChat is a chat and help desk application intended for your support and service teams. It comes with tools that you can use for your online sales and marketing, web analytics, and live customer care or support requirements. The platform enables you and your team to talk with clients and potential customers directly on your websites and in real time.

What is next for LiveChat Integration

  1. Go to Zapier and explore all possible integrations here.
  2. Check over 80 Apps that connect to Revamp CRM here.

About Revamp CRM

  • Revamp CRM is a full featured CRM for businesses of all sizes. You can track Activities, Deals and Orders. In addition, you can Manage, Segment and Email your Customers. After that, you create workflows and do much more.