A CRM built for eCommerce

Customer Retention is the name of the game

Connect your online store in minutes and get insights on your customers

Track Customers & Sales reps

Track enriched deduplicated 360 customers profiles, their activities with sales reps and orders with real-time sync from Shopify, BigCommerce and WooCommerce.

Segment like a Pro

Use our in-depth analytics or the vast library of pre-built segments e.g. new, inactive, loyal customers, or create your own using 60+ criteria.

Act to boost Sales

Send personalized & timely email campaigns, email sequences or follow-up tasks, and keep the customer relation strong.

No credit card required

one-on-one, no sales, your needs only

Check latest product updates here

Track Customers & Sales reps

Customers Profiles

CRM

Organize unlimited customers with Tags, Score and Contact Stages.

Real-time Sync

From Shopify, BigCommerce, WooCommerce or own platform, for customers, orders and products.

360 Customer Profile

Add a note, file, task or emails to your customers.

Integrate with 80+ applications

20+ direct integrations and 80+ integrations through Zapier. Check here.

Duplicate Detection

Merge duplicates, Keep your data clean and updated

Bulk Actions

Send Bulk Emails, Export CSV, Bulk assign contacts to team.

Follow-up Tasks

Tasks Dashboard

Focus on daily activities, postpone meetings, call customers, send emails, add notes.

Get Notified

When you’re assigned a task or your task was assigned to someone else. Also, receive a today’s Tasks Email.

Connect Calendar

Sync with Google, iCal and more.

Workflow Automation

Generate tasks automatically for daily workflow routines and follow-up routines.

Automatic Reminders

Set reminders on Hot Segments, automatic Tasks will be created.

Works with your Email & Telephony

Send, forward & receive

   All email conversations recorded inside relevant    contact profile

Gmail Extension

   Get to know your contacts’ deals history, tasks and    last follow-up. Capture email from Gmail to CRM

Email to a task / Deal

   Forward email to CRM and it will be converted to a task or attached to the relevant deal

Telephony

   Works with several browser-based solutions like CrazyCall

Segment like a Pro

Revenue Generating Customer Segments

 

Quick Start

Enjoy our ready-made segments e.g. new, inactive or loyal customers. Export & import segment templates.

So Many Filters

60+ filters to help you segment based on location, demographics, shopping behavior or custom fields.

Run Sales & Email Campaigns

On any segment, and see revenue generated by this segment. Check last contacted and last order dates, and revenue for each customer.

In-depth Analytics

My Dashboard

Track revenue per sales person, customers segment or orders segment.

Products & Sales Channel

Track most abandoned Products, Best Sellers, Not Bought. Track your sales, refunds, and carts across all sales channel.

Ad Campaigns & Branches (Shopify only)

Track all Ad campaigns to spot the best performing ones. Connect Shopify POS and track your sales by location and staff.   

Act to boost Sales

Send one-time & automated Email Campaigns

Send Email Campaigns

Send or Schedule company, product, coupon offer or event updates.

Send Automated Email Campaigns

Welcome new customers, win back inactive ones, or reward loyal customers.

Cross Sell & Up sell

Showcase products to segments of your customers that share specific buyer preferences.

Email Performance Tracking

Insightful metrics on open, click, bounced & unsubscribed rate and more.

Automate everyday tasks

Segment or list

Keep the automation running on the segment or list of you choice.

12 Action types

Add a note or a task. Add or remove a tag. Change the customer score, stage, list or assigned sales rep. Email a sales rep or the customer. The possibilities are endless.

Multi-steps with wait times

Have as many steps as you need. Separate them with wait period of hours or days.

One time or everytime

Control if you want to run the automation one time per customer or everytime the customer fits your conditions.

Design Emails Like a Pro

Add your Contents

Add text, image, links, style it the way you want. For advanced user, you can edit the HTML code as well. 

Email Templates

Choose a visual template that fits the message you want to get across.

Personalize

Dynamic tags to personalize your emails. Tags include customer, order, product, store fields. You can also include products recommendations.

The CRM You Can Trust

It completely integrates with our eCommerce platform, BigCommerce and makes for ease of tracking our customers and sales data. Best CRM for eCommerce that we have found.

Verified Reviewer

Capterra

I like the fact that everything is in one place and is easy to see everything and is easy to use. This makes it fast and easy to be able to go in whenever you want and look at things such as sales history, email marketing, etc.

Sonja B.

Manager

Links directly with email, tracks progress of both sales, and employees. Keeping daily tasks and goals on the CRM is extremely helpful in completing the tasks without anything falling in between the cracks or gets pushed to the side.

Bryan D.

President

Revamp is cost effective and an excellent resource which allows me a call back feature and a way to group and manage my contacts. It has all of the fields I need to manage my business.

Makenna

GM

I just posting this review to give feedback on the customer service I experienced. The revamp team were great and very helpful. With their help I was able to get the functions working I needed and I can concentrate on applying this to my business.

Tim

GM

Great value for price point. A lot of amazing functionality and features that would only be available in a more expensive CRM. It works well for our company on the B2B-side, although it seems to be well built for our B2C customers & transactions as well. The segments and automations are great!!

Genevieve C.

Operations Director

Mobile & Productivity

Works on your phones and tablets
(iOS app & Android app).
A dedicated extension for Gmail here,
plus a handy lead clipper for Chrome here.

Connect 80+ of your Favorite Apps
to Revamp CRM.
You can check all available
integrations here.

We’re here to help

Help at every turn. Email us at hello@revampcrm.com, chat, or schedule a demo here. For self-help, you can check our tutorial video here, and a complete knowledge-base here.